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  • Writer's pictureJason Wong

Digital Service Orchestration and the new internal IT professional

IT teams are becoming increasingly overwhelmed by organisations’ journeys towards digital excellence. The use of technology to drive innovation and efficiencies across all areas of the business continues to rise; as does the sophistication and functionality of this technology.Your IT crowd is still expected to keep the lights on (and have them burning brighter with greater energy efficiency), but now also needs to embrace digital, manage the morass of shadow IT, deal with cloud storage and availability issues, enable and support the digital workplace, troubleshoot IP-addressed kitchen appliances and implement your company’s new initiative to use Pokestops to drive physical visitation; all with a customer-service friendly smile.


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